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Refund Policy

  1. Liability for Unauthorized Transactions. The extent of your liability for an unauthorized transaction may be determined by your promptness in notifying us if a payment or withdrawal shown in your bank account is incorrect or unauthorized. Failure to notify us immediately if an error has occurred may waive our liability for or ability to correct such errors.

  2. Notifying Lender of Errors and Unauthorized Transactions. If you believe there has been an error or unauthorized transaction, contact us by phone, email or through our website as soon as possible. We will advise you of the results of our investigation within 10 business days of hearing from you, and if we have made an error, we will correct it promptly and at no cost to you, provided such error was brought to our attention on an immediate basis.

  3. Our Liability for Errors. We will reimburse you for any NSF or other charges that your bank may have charged you as a result of an unauthorized transaction or a transaction sent in error by us upon completion of our investigation. Your account will also be credited any fees that we may have collected from you in error.

  4. Loan Repayment. If an error results in money you owe per the loan agreement not being repaid, then we reserve the right to correct the transactions that were incorrectly executed, regardless of the nature and cause of the error, and to otherwise enforce your loan agreement.

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